FAQ
SAFETY PRECAUTIONS
  • Perform a skin allergy test 48 hours before coloring your hair even if you have previously used hair coloring products. It is possible to develop allergies over time. To test your skin, follow the instructions outlined in the Skin Allergy Test of this Coloring Guide.
  • If, during or after the application of this product, you experience any problems such as skin or scalp itching, skin or scalp rash, swelling to your eyes or face, blistering, and/or skin or scalp weeping, dizziness or faintness, or difficulty breathing, then immediately rinse and seek immediate medical assistance. Consult a doctor before coloring again.
  • In rare cases, the use of hair colorants has been associated with skin depigmentation (skin whitening or loss of color). This may be temporary or permanent. If you notice any such skin depigmentation or allergic reaction such as pain or severe itching, discontinue use immediately.
  • Do not use if you have already had a reaction to a haircolor product.
  • Consult with a doctor before using if you have a sensitive, itchy, irritated, or damaged scalp.
  • Do not inhale or ingest the mixture.
  • If you accidentally swallow the mixture, call a doctor, hospital emergency room, or poison control center immediately.
  • Avoid contact with eyes. Never use on your eyebrows or eyelashes as it may cause blindness. Rinse immediately if the product comes into contact with your eyes or if your eyes become irritated. If you use contact lenses, remove them before applying the haircolor. If you must wear your contact lenses and if during the application any product gets into your eyes, remove your lenses before rinsing your eyes. Seek medical advice if irritation persists.
  • Do not use on any facial hair including mustaches, beards, eyelashes, or eyebrows.
  • Do not keep any unused mixed product. Mixture left in a closed bottle may expand or burst.
  • Apply in a well-ventilated area. Get fresh air if you experience difficulty breathing.
  • Wear protective gloves throughout the application.
  • Do not use metal objects (clips, bands with metal fasteners, etc) when coloring your hair. Use only plastic.
  • Keep the product out of the reach of children. Do not use this product on children.
  • Point the squeeze bottle away from your face when mixing and when removing the cap or tip cover.
  • Wait 24 hours from your last shampoo before coloring your hair.
  • Perform a hair strand test as described in your Coloring Guide.
  • Do not use if your hair is not in good condition.
  • Do not color your hair when it is soiled or has heavy build-up of styling products.
  • Do not use over temporary color, color restorers, compound hennas, or metallic dyes. It may discolor or damage hair.
  • If you have permed, bleached, or relaxed your hair, wait at least 14 days after your treatment before coloring your hair.
  • If you have curly hair, brushing it beforehand may allow for easier application.
  • Thoroughly rinse your hair after the application.