Meet Our Customer Service Team!

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From left to right: Tamara, Heather, Lauren, Courtney.

Have you ever called up eSalon and talked to one of our lovely customer service representatives?

If you’ve found yourself wondering who she is, here’s a quick meet and greet with our fabulous color consultants! (And they all happen to love the same hair color – can you guess which it is?)

 

Courtney

What do you love about hair color? A new hair color can revive anyone’s look. It’s so simple, but makes people feel beautiful in an instant.

What’s the best feedback you’ve gotten from a client? One woman told me that we helped her look her best for her class reunion. I was glowing all day knowing she felt her best.

What is your favorite hair color? A true bright copper. When worn right it makes any woman super sassy!

Where are you most likely to be found on a sunny Saturday morning? At brunch with my favorite gal pals catching up.

For the summer: stylish jeans or a floral dress? Floral dress!

Fun fact about you? I love to cook and continually stock my fridge with crazy new ingredients to try… everything is better with Gochujang (one of my favorite Korean discoveries)!

Lauren

What do you love about hair color? I love how complex it can be! You have to consider many things when making a color decision – it’s not like choosing paint for your wall. I’m someone who could have gone into art or science for a career (I love them both), but working in hair color is a fun combination of the two.

What’s your favorite part about talking to the eSalon clients? My favorite part is being able to give them a solid hair color education. Many clients have gone their whole lives not understanding why they can’t achieve the color they want. It’s not easy for consumers to find clear information about hair color to help them make smart choices. Helping our clients understand their options and how to achieve their goals is a very rewarding part of the job.

What is your favorite hair color? I love dark neutral browns. They might seem “boring” at first, but there’s something so beautiful about a deep and shiny brunette look.

If you could pull off any hair color, what would you choose? I’d love to try a copper. I don’t think it would really suit me, but I appreciate the beauty of vibrant coppery tones and live vicariously through our clients who rock them!

For the summer: stylish jeans or a floral dress? Stylish jeans.

Heather

What do you love about hair color? I love how hair color can boost peoples’ confidence and express their personality.

What is your favorite hair color? I love all red hair colors!

If you could pull off any hair color, what would you choose? I’d try a bright copper shade.

Where are you most likely to be found on a sunny Saturday morning? Catching up on my beauty sleep!

For the summer: stylish jeans or a floral dress? Stylish jeans.

Tamara

What do you love about hair color? The way the right hair color can make you look and feel like a new person.

What’s been your most memorable experience at eSalon? I received an email from a stylist who has been in the business for 40 years. She thought our product was great and recommended it to all her clients for retouches in between salon visits.

What is your favorite hair color? I love reds! I change my color often, but I always seem to go back to red in some form.

Where are you most likely to be found on a sunny Saturday morning? Relaxing on my sofa with my puppy.

For the summer: stylish jeans or a floral dress? I love a fun summer dress!

Heather, Tamara, Lauren, Courtney!